World of Tennis has a minimum order of $100 AUD.
Once your order has been dispatched, please allow 1-4 working days for Australian delivery and 10-14 working days for international delivery, depending on the destination and on the shipping method you choose.
World of Tennis accept no responsibility for delays in delivery overseas, which are due to a country's customs (export/import) clearance requirements.
Delivery is performed within the deadlines provided for direct delivery to the addressee or, if the addressee is absent, by a notice informing him/her of the availability of the parcel.
Delivery deadlines are indicated as accurately as possible. World of Tennis is not responsible for delivery delays following dispatch of your order. No damages or compensation will be payable in the event of delivery deadlines being exceeded. However, if the product has not been delivered 10 days after the delivery date indicated and this is due for any reason other than force majeure, the purchase may then be cancelled and you may be refunded the price paid to the exclusion of any other damages or compensation (provided the delay is not contributed to by you).
Delivery charges for orders within Australia
All orders within Australia will be sent by road freight as Australian Post Registered Mail or DHL at a charge provided by AusPost and DHL, inclusive of GST.
Delivery charges for international orders
All international will be sent via Registered Air Mail or DHL. Delivery Charges are calculated based on the weight of the parcel and the country of destination.
Parcels sent via Registered Air Mail or DHL require a signature when receiving goods.
We reserve the right to amend any quoted prices prior to your order being accepted by us. In such a situation you will be notified accordingly and you will be entitled to withdraw your order.
Please note that the delivery services that we use tend to deliver during the working day. Please supply a work address if it is unlikely that anyone will be in to sign for your order.
While delivery times may vary, goods will normally be delivered within the specified timeframe for the method of delivery. In spite of all our efforts, there can sometimes be unforeseen delays in delivery. If you believe the delivery is severely overdue, please send us an email or telephone us so we can take appropriate action.
Sometimes, due to high demand in some items, we run out of an item sooner than we had anticipated. If this occurs, we will ship the available items in your order immediately, and place the unavailable items on back order.
Back ordered items will be shipped to you as soon as they arrive.
You will not be charged any additional shipping charges.